U.S. and Canadian Merchant Referral Form

Tell us about your merchant experience and help make
Your Discover card work harder for you.

Step 1 - Help us locate your merchant

Yes, this was an online purchase

Please enter the merchant name, country, city and state/province, and then click "Locate Your Merchant".

*Required Fields
Name of Merchant Business
or Website Address:*
(e.g. www.DiscoverNetwork.com)
Zip/Postal Code: -
Zip/Postal Code:
(e.g. M4B 1G5)
Phone Number: - - ext

Note: Please send all non-U.S. and non-Canadian merchant acceptance referrals to GlobalAcceptance@Discover.com.

Step 2 - Tell us more about why you could not use your Discover card

Date of your visit:*

*At your merchant visit the following happened (Please select one).

The merchant...
Did not swipe card/told me they did not accept.
Swiped card/told me card was not accepted.
Did not have signage on the door/register/website OR was not a payment choice at online checkout
Please provide additional comments below:
Characters remaining:

Share your comments using the form below.1
NOTE: Please do not use this form to share personal, sensitive or confidential information.

Are other cards accepted?
Manager/Owner Name:
Phone Number: - - ext
Manager/Owner Email Address:

Step 3 - Provide information about the Discover card you tried to use

First eight digits of your card:

Card Type:
Credit Debit
Card Brand:
Bank Name:*

Step 4 - Keep me informed

Confirm Email:*
First Name:*
Last Name:*

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1 - All suggestions, comments, ideas, graphics or other information you submit to us through the site ("Submissions") become the property of Discover. We will have no obligation of any kind to treat your Submission as confidential and will be free to use your Submission or any ideas similar to your Submission, in whole or in part, for any purpose whatsoever throughout the world, including product and advertising ideas, without compensation to you or any other person, or any acknowledgement as to source. You acknowledge that you are responsible for your Submission and you, not we, have full responsibility for the Submission, including legality, reliability, appropriateness, originality and copyright.